Home Archive 2024 ISSUE № 3/2024 TOURISTS AS CONSUMERS OF TOURISM SERVICES

TOURISTS AS CONSUMERS OF TOURISM SERVICES

Български English

Author

Darina Dimitrova

 

Annotation

Bulgaria is a tourist country and tourism is a key sector in the country's economy. The aim of the article is to clarify the meaning of the notion "tourist" by comparing it with the notion "consumer" and to examine the main problems of administrative law protection of consumer rights of tourists. This paper presents and analyses the results of an anonymous survey conducted among students of the University of Economics - Varna, studying in the professional field 3.9. Tourism. On the basis of the normative analysis conclusions are formulated concerning the application of the current legal framework, as well as summaries concerning the students' attitudes towards their future professional realization in the field of tourism. The findings, summaries and conclusions of this examination would be of interest to the academic community, students of professional field 3.9. Tourism and for those working in the tourism industry.

 

Keywords

tourists, consumers, consumer rights, administrative law

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